Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges vary depending on location, but on average start at about $£1.97/$4.97

Which payment methods are accepted in the Online Shop?

Currently we accept Visa, Mastercard and Paypal

How long will delivery take?

In some cases, an expedited shipping option takes approx 7 days. In general, most orders can take 7-21 days as many items/orders are custom manufactured to order

How secure is shopping in the Online Shop? Is my data protected?

Fully secure. All our payment process is handled by PayPal and none of your card information is ever stored on our site.

What exactly happens after ordering?

Once we receive your order, it will be processed and shipped to you as fast as possible.

Will I receive a Paper or Electronic Ticket for my order?

You should receive an email with an e-ticket – but you do not need to print (we are paperless, so no paper tickets will be sent). Your name will be checked upon arrival to any event.

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