Return and Refund Policy

Thank you for shopping at Cherry Suede.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

Before you return a product, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging

Please contact us before you send the product:

  • By email: band@cherrysuede.com

Send the product with its original packing to:

Cherry Suede

726 Oakglade Ave

Ottawa, ON

K2M 0 B3

Shipping charges

Shipping charges incurred in connection with the return of a product are refundable.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Digital products

We issue refunds for digital products within 30 days of the original purchase of the product.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: band@cherrysuede.com
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