Terms of Service
Version: 2025-01-24 | Last updated: January 24, 2025
1. Introduction
Welcome to Cherry Suede. These Terms of Service ("Terms") govern your use of our website, services, and membership platform (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
2. Membership
Cherry Suede Brigade membership provides access to exclusive events, music releases, and souvenirs. Membership is personal and non-transferable.
2.1 Eligibility
You must be at least 18 years old to become a member. By registering, you represent that you meet this age requirement.
2.2 Account Security
You are responsible for maintaining the security of your account and for any activity that occurs under your account. We use magic links for authentication - never share these links with others.
3. Events and Tickets
3.1 Ticket Purchases
Tickets are subject to availability and are non-refundable except as required by law. We reserve the right to refuse entry or remove any person from an event.
3.2 Guest Policy
Members may bring one guest (+1) to events where permitted. Guests must adhere to the same conduct standards as members.
3.3 No-shows
We understand that life happens. There are no penalties for missing events, but we appreciate advance notice when possible so we can offer your spot to someone else.
4. Souvenirs and Products
Physical souvenirs are shipped according to our shipping policy. Digital products are delivered electronically. All sales are final unless the item is defective.
5. Request Pools
Request pools allow members to collectively suggest songs. Participation is optional. The artist retains complete discretion over which requests to honor. Unused credits can be converted to digital souvenirs or carried forward as per our credit policy.
6. Conduct
Members agree to:
- Treat other members and staff with respect
- Not engage in harassment or discriminatory behavior
- Not record or stream events without explicit permission
- Not resell tickets or membership access
- Comply with venue rules and local laws
7. Intellectual Property
All content, music, artwork, and materials on the Service are owned by Cherry Suede or licensed to us. You may not reproduce, distribute, or create derivative works without our written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Cherry Suede shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
9. Changes to Terms
We may update these Terms from time to time. We will notify you of significant changes and may require you to accept updated terms to continue using the Service.
10. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario, Canada.
11. Contact
For questions about these Terms, please contact us at band@cherrysuede.com.